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FAQ

FAQ

Frequently Asked Questions

 
Location    
Are there any grocery stores or shopping areas near your community?   Publix, Kroger, T.J Maxx, and Kohl's
What is the closest airport to your community?   Cartersville Airport 
Who are any major employers or businesses near your community?   Shaw Industries, Bartow County School System, Toyo Tire North America, Piedmont Cartersville Medical Center
What is the closest major city?   Atlanta, GA
     
Maintenance    
What will you do to prepare my apartment before I move in?   To prepare a home, we deep clean, change the locks, paint, and shampoo or replace the carpet.
Do I have to be present for a service technician to do the work?   It is up to you! You can let us know your preference! 
Do you have on-site maintenance?   Yes
An item in my unit needs repair. How do I get help?   You can place a work order through your Rent Caf account.
How can I contact emergency maintenance?   Call the office number. 
What happens if I am locked out?   Call the front office to unlock your apartment home for a $50 fee if you are locked out during office hours. If you are locked out after hours, call a local 24-hour locksmith.
     
Amenities    
How big are the homes, and what type of floorplans does your community offer? We offer one, two, and three-bedroom apartments, ranging in sizes from 774-1,277 Sq.Ft.
Is parking available?   Yes
What amenities does the property offer?   A fitness center, a resident lounge, a courtyard, a picnic area, grills, a pet park, and a playground 
During which time periods are the pools and decks available for use?   10 AM - 9 PM every day.
Is there an on-site dog park?   Yes!
Is your community pet friendly?   Yes, we love pets! Our pet fees are $350 first pet/$350 second pet. The pet rent is $30 per pet per month.  
Which appliances come standard?   Energy star appliances, microwave, dishwasher, fridge, and in-unit washer and dryers in select units. 
Do you offer furnished apartments?   No
Do you work with any furniture rental companies?   No
Are garages or covered parking available?   No
     
Admin    
How long does it take for an application to be approved?   72 Hours
What are my options for paying my rent?   WIPS or Rent Caf 
Am I required to purchase renter's insurance?   Yes. We require proof of insurance coverage for your apartment home of a minimum of $100,000.
If my situation changes, can I get out of my lease?   Yes. We require a 60-day notice and a buyout fee to be paid.